“We
have employed the services of Twin Solutions for the past
4 years during which time they have proven to be equally
professional and technically proficient. They manage their
relationships, both with the local office staff and our
IT department in Toronto, with ease and always represent
our best interests.
Their Staff truly goes above and beyond in terms of customer
service. They have never let us down even in the most demanding
circumstances. They were invaluable during our office move,
which combined 3 offices in to 1, and have met every other
project deadline with competency and efficiency.
It has been a pleasure having Twin Solutions administer
our IT needs and we look forward to maintaining the relationship
for a long time to come.”
Gord M Ritchie, Managing Director,
RBC Capital Markets
“Having used Twin Solutions for 3 years, we have been
very impressed with their professionalism and level of commitment
to the needs of our company. They have always solved our
IT emergencies very quickly (by phone if possible to minimize
our downtime) and do not hesitate to make suggestions as
to where our technology upgrades would best be spent to
better benefit us. They speak to us without the computer
terms we do not understand and while most IT professionals
cannot seem to relate their ideas and concerns in layman
terms, Twin Solutions always makes sure you know what you're
getting, why it's required, and what other options are available.
We would not hesitate to recommend Twin Solutions to any
of our clients.”
Iver Bonyai, Project Design/IT
Manager, Chinook Refrigeration & Air Conditioning
“Twin Solutions understands our business, its people,
and our needs. They provide the very best service and are
always available if we experience a network problem.
With Twin Solutions, our need for internal IT staff has
been eliminated. They provide professionals who understand
our business, our people and our needs.”
Kristina Lucas, Senior Accountant,
Macon Resources
“We have a great appreciation for the service Twin
Solutions has provided us with over the past 3 years. Their
support in designing and implementing our network upgrades,
both for tighter security and improved functionality, has
been an integral asset to our business. They have always
been quick to respond and to resolve emergencies.”
Dan Brink, President, Adnap Enterprises
Ltd.
“During the past four years of dealing with Twin Solutions,
they have been very knowledgeable, personable and efficient.”
Dave Stinton, CLU CFP, Stinton
Financial Group Inc.
“Twin Solutions has consistently provided us with
fabulous service. They have always responded to my calls
in a very timely fashion, have been supportive and understanding
in answering my many questions and have gone beyond the
call of duty during our challenging office relocation. I
have always appreciated their commitment to excellence and
to providing us with personal and respectful service. Even
though we are a much smaller office compared to some of
their other clients, I believe they treat us with the same
level of importance as they would their larger accounts.
I would highly recommend Twin Solutions to anyone.”
Janet Arnold MSc, RSW, Program
Director, Bridging the Gap
“We have total satisfaction with Twin Solutions. Having
been with KC Wellsite for eight years, and having worked
with several different technicians during that time, has
allowed me to conclude that Twin Solutions completely excels
in all areas. We are very satisfied in knowing Twin Solutions
is always available, whether a quick call or a longer visit,
and they have impressed us with their knowledge. Their technicians
are very friendly, efficient and cost effective in every
way. I would highly recommend Twin Solutions to anyone needing
computer and network support.”
Carolyn Baldwin, Office Manager,
KC Wellsite Management Ltd.
"Twin Solutions has been a huge asset for our IT needs.
They are very knowledgeable and provide excellent recommendations,
without overselling their services. They have always followed
up and have been on top of things for our business needs
from the get go. I would highly recommend using them. I
always have peace of mind that things are taken care of."
Cara DesJardins, Britt Land Services
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